DELIVERY INFO

Collection in person at Micol Ragni’s studio in Hackney is free of charge and it can be arrange by email at info@micolragni.com

Delivery – £8 – UPS Express Saver Delivery 3 days

Europe – £19 - UPS Express Saver Delivery 3 days

United States – £24 - UPS Express Saver Delivery 3 days

Rest of the world – £50 – 2-6 working days

CUSTOM DUTIES

When shipping outside of the EU, please note custom duties may apply for which the customer is responsible. These will be charged upon delivery by the shipper.

 

CANCELLATION

You can cancel your order once accepted by us (you will be notify by e-mail) up to the point of dispatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

 

RETURNS POLICY

If you changed your mind about a product that you have chosen you may return them to us within 14 days of receiving the purchase (28 days outside of UK) in the same condition as you received them. We offer you an exchange or refund provided that the products are returned in perfect, unused condition and with the original packaging, including the designer tag and the returns tag. Delivery charges are non-refundable. We will only refund the cost of postage where the item returned is faulty.

We cannot accept items for a refund or exchange if they have been damaged.

We cannot accept returns on any bespoke items.

This returns policy applies to purchases made on www.micolragni.com only.

 

HOW TO RETURN A PRODUCT

We offer free returns within the uk. Please contact us on info@micolragni.com for further information. For all overseas items, you must arrange the return of goods independently to:

Micol Ragni

 

Studio 116
The Triangle
129-131 Mare Street
London E8 3RH

UK

When returning items you are strongly recommended to obtain proof of posting as we cannot accept responsibility for parcels lost in transit. We will only refund the cost of postage where the item returned is faulty.

This returns policy applies to purchases made on www.micolragni.com only.

 

DISCOUNT CODE

If you have a discount code you wish to apply to your purchase, please enter into the box at checkout and it will automatically be applied to the total.

 

LEGAL

Micol Ragni will do the best to ensure that the information on this website is accurate and up to date but it does not give any warranty as to its accuracy or completeness and Micol Ragni will not be responsible for any errors or omissions or for the results arising from the use of such information.

The entire liability of Micol Ragni under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Micol Ragni will not be liable of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Micol Ragni may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Micol Ragni.

No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.